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Empowering Your
Salesforce Transformation

You Certified Salesforce Consulting Partner

At Ampersand, our consultants have extensive Salesforce expertise, offering a wide range of support to meet your diverse needs. Our skills and experience ensure you get the most out of Salesforce, enhancing and optimizing your organization’s efficiency and performance.

We value our partnership with Salesforce, recognizing it as a pivotal component of our commitment to delivering unparalleled digital solutions and its ability to revolutionize customer relationship management. Leveraging Salesforce’s advanced cloud-based solutions, we empower businesses to connect with their customers in innovative new ways. 

Our Salesforce Expertise:
A Spectrum of Solutions

  • Sales Cloud: Revolutionizing your sales processes for enhanced efficiency and productivity.
  • Customer Data Platform (Salesforce CDP): Harnessing the power of data to deliver personalized customer experiences.
  • Commerce Cloud: Transforming the way you engage with customers in the digital marketplace.
  • Experience Cloud: Crafting unique, engaging digital experiences for your customers and employees.
  • Personalization (Interaction Studio): Tailoring every interaction to meet the unique needs of each customer.
  • Financial Services Cloud: Innovating solutions for the financial sector to drive growth and customer satisfaction.
  • Platform Services: Building robust platforms that support your business’s evolving needs.


From sales and service to marketing and analytics, Salesforce provides us with the tools to deliver personalized experiences, driving growth and efficiency. Our collaboration with Salesforce is fundamental to our commitment to delivering innovative solutions and staying at the forefront of the ever-evolving digital landscape. By integrating Salesforce’s cutting-edge technology, we ensure that our clients are equipped with the best resources to thrive in their respective industries.

Why we love Salesforce: By the numbers

Customer Satisfaction

Customer Success: 
Customers reported an average increase in sales revenue by 37%, customer satisfaction by 45%, and marketing ROI by 43% after using Salesforce. This showcases Salesforce’s effectiveness in driving business growth and enhancing customer relations.

Market Share

Market Leadership: 
Salesforce holds a significant share of the CRM market, with around 20% market share according to Gartner’s latest reports. This demonstrates its dominance and widespread acceptance in the industry, making it a reliable choice for businesses of all sizes.

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Innovation & Ecosystem: 
Salesforce’s robust ecosystem supports over 5 million developers, and its platform facilitates over 90 billion transactions per day. This demonstrates Salesforce’s massive scale and its commitment to fostering innovation within its community.

Featured case studies

Automated Reporting and Enhanced Campaign Insights

The automated reporting system empowered the marketing team to easily track and analyze campaign performance, identify underperforming campaigns, and A/B test strategies with data-backed insights....
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Unified KPI Metrics for Sales Representative Evaluation

Our solution transformed the evaluation process for sales representatives, fostering a culture of accountability, and driving significant improvements in conversion rates, ultimately maximizing the potential...
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Improving Client Journey for Florida Virtual School

The engagement with Ampersand Consulting resulted in a revitalized client journey for FLVS, enriched with data-driven insights and strategic recommendations, highlighting the power of data...
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